# Agincourt Saturday 2 AM Fan Coil Pan Leak Emergency Response | Condo HVAC Repair Toronto URL: https://condohvacrepairtoronto.ca/projects/agincourt-saturday-emergency-fan-coil-pan-leak/ Last-Modified: 2026-10-09 Author: The Condo HVAC Repair Toronto Crew Condo HVAC Repair | Agincourt # Agincourt Saturday 2 AM Fan Coil Pan Leak Emergency Response A documented project record from Condo HVAC Repair Toronto [/ →](/) . An Agincourt condo owner called at 2 AM Saturday with water through her ceiling into the suite below. Phone-guided isolation stopped the flow in 10 minutes, on-site in 90 minutes, dry and documented by 7 AM. Written incident report cleared her insurance file with zero liability finding. By The Condo HVAC Repair Toronto Crew $1,485 CAD 3.5 hours emergency visit + 2 hours Monday follow-up 1 suite (emergency single-suite call) ![Water staining on the ceiling of the suite below the Agincourt leak](/images/features/technicians-drying-out-a-water-damaged-condo-close.webp) Project Record ## Project Attributes Scope After-hours pan replacement plus condensate pump, float switch and written insurance documentation Price $1,485 CAD Payment $285 diagnostic on completion + 50/50 on repair package Lead time 90 minutes from first call On site 3.5 hours emergency visit + 2 hours Monday follow-up Client Individual condo owner (1998 mid-rise) Crew David Okonkwo (Ops Mgr) + 1 after-hours emergency technician Equipment First Co vertical fan coil, original galvanized pan replaced with zinc-coated steel Neighbourhood Agincourt Building 1 suite (emergency single-suite call), 1998 construction ## The Challenge An Agincourt condo owner was woken at 2 AM Saturday by her downstairs neighbour reporting water through his bedroom ceiling. She had no idea what had failed in her suite or how to stop it. The downstairs neighbour was talking about calling his insurance in the morning. She needed someone on-site immediately plus written documentation that would protect her from a liability claim. ### Results - Active water flow stopped at 2:10 AM via phone-guided isolation. - On-site at 3:30 AM, dry and documented by 7 AM Sunday. - Both insurance files closed within 30 days with zero liability finding against the owner. - Downstairs neighbour ceiling repair handled by building master insurance policy. ## How We Ran It 1. 1 ### Phone-guided water isolation Our emergency dispatcher walked her through locating the isolation valves at her fan coil closet and shutting off supply water. Active water flow stopped within 10 minutes of her first call. 2. 2 ### On-site in 90 minutes David Okonkwo arrived at 3:30 AM with a First Co parts kit. Confirmed the source as a corroded through-rust pinhole in the original 1998 galvanized pan. Photographed everything for the insurance file. 3. 3 ### Pan, pump and float switch replacement Original galvanized pan replaced with upgraded zinc-coated steel. New Little Giant condensate pump and float switch installed. Float switch tested by intentionally flooding the pan to prove the safety shutoff operated correctly. 4. 4 ### Written incident report for insurance Twelve-photo incident report delivered showing equipment failure (not negligence), proper emergency response, and remediation scope. Owner forwarded copies to her broker and the downstairs neighbour’s property manager. On Site ## Project Photos Click any photo to enlarge it. > "David’s crew was in my suite 90 minutes after I called. The paperwork was ready for my insurance by morning and I had a written explanation I could give my downstairs neighbour." Jennifer K., Condo owner, Agincourt Related ## More Condo HVAC Projects Condo HVAC Repair service [/condo-hvac-repair/ →](/condo-hvac-repair/) Condo HVAC in Scarborough [/locations/scarborough/ →](/locations/scarborough/) ![Two technicians descaling an open McQuay vertical fan coil in a Yorkville condo suite](/images/misc/two-hvac-technicians-in-navy-workwear-descaling-an.webp) Yorkville ### Yorkville 42-Unit Tower Annual Fan Coil Service Program $38,500 CAD Scope 42 coil descales + 4 pumps + 11 valves On site 3 service nights across 2 weeks Crew Marcus Chen (Ops Mgr) + 4 technicians Equipment McQuay vertical fan coils, 2001 vintage Neighbourhood Yorkville View full project record [Yorkville 42-Unit Tower →](/projects/yorkville-42-unit-annual-service/) ![Crew setting a new vertical fan coil cabinet in a Mimico lakefront condo suite](/images/misc/hvac-crew-of-three-setting-a-new-vertical-fan-coil.webp) Mimico ### Mimico 180-Unit Lakefront Building-Wide Fan Coil Replacement $186,000 CAD Scope Rolling fan coil replacement On site 14-week rolling install Crew Elena Vargas (Ops Mgr) + 2 crews Equipment Replacement vertical fan coils with ECM motors Neighbourhood Mimico View full project record [Mimico 180-Unit Lakefront →](/projects/mimico-180-unit-fan-coil-replacement/) ![Technicians sliding a Trane water-source heat pump chassis out of a condo closet in Markham](/images/misc/two-technicians-sliding-a-trane-water-source-heat-.webp) Downtown Markham ### Downtown Markham 24-Unit Mid-Rise Water-Source Heat Pump Repair $14,200 CAD Scope Reversing valves + contactors On site 6 days over one season Crew James Kowalski (Ops Mgr) + 2 technicians Equipment Trane Axiom water-loop heat pumps Neighbourhood Downtown Markham View full project record [Downtown Markham 24-Unit Mid-Rise →](/projects/downtown-markham-24-unit-heat-pump-repair/) ![](/images/misc/operations-manager-presenting-a-written-hvac-scope.webp) 24-Hour Condo Emergency Dispatch ## Planning Work Like This in Your Building? Start with a free walk-through and readings in sample suites. Your board gets a written scope, per-unit pricing and a schedule before anyone commits. Book a $185 Diagnostic [/contact/ →](/contact/) Call (437) 523-7002 [tel:+14375237002 →](tel:+14375237002) - \* Written scope before work - \* TSSA + Enbridge Red Tag + ESA + WSIB - \* Written workmanship warranty