Magic-Pak PTAC Replacement | King West

King West 65-Unit Furnished Rental Building Magic-Pak HWC to MGE Replacement

A documented project record from Condo HVAC Repair Toronto. A 1996 King West building running as a 65-unit furnished corporate rental was averaging 10-12 Magic-Pak failures per year. The replacement program ran floor-by-floor over 6 weeks with zero displaced guests, scheduled around real-time booking data.

By The Condo HVAC Repair Toronto Crew

$287,500 CAD 6 consecutive weeks on-site 65 suites

Magic-Pak MGE series PTACs staged in a King West corridor

Project Record

Project Attributes

Scope: 65 Magic-Pak HWC series PTACs replaced with MGE series over 6 weeks with zero displaced guests
Price: $287,500 CAD
Payment: 15% deposit, weekly progress, 10% retention
Lead time: 6 weeks (MGE manufacturer lead time)
On site: 6 consecutive weeks on-site
Client: Corporate rental operator (1996 building)
Crew: Marcus Chen (Ops Mgr) + 3-tech crew + guest coordinator
Equipment: Magic-Pak HWC → MGE series + 12 louver reframes
Neighbourhood: King West
Building: 65 suites, 1996 construction

The Challenge

A 1996 King West furnished corporate rental building was logging 10-12 Magic-Pak HWC failures per year across 65 suites. Each failure meant a displaced guest, a 2-3 day turnaround, and a potential liability on the booking platform.

The operations director needed a floor-by-floor replacement with zero displaced guests as a non-negotiable requirement.

Results

All 65 units replaced across 6 weeks with zero displaced guests.
100% guest acceptance on 12 in-stay coordination requests.
Approximately 15% reduction in combined heating and cooling energy use post-replacement.
Zero commissioning failures, zero guest complaints during or after program.

How We Ran It

1

Real-time booking coordination

Operations team shared live booking data. 53 of 65 units were scheduled into natural check-out windows (3+ hour vacancies). The remaining 12 were coordinated directly with in-stay guests at mutually convenient times.
2

Floor-by-floor rolling swap

Six weeks on-site, 11 units per week, working top-floor-down in 2-floor increments. 90-minute install window per suite with 4-technician crew.
3

Louver reframing for MGE profile

MGE chassis required slightly wider exterior louver on 12 of 65 units. Louvers reframed with new weatherstripping as part of the swap sequence.
4

New 24V thermostats and commissioning

Every suite received a new 24V thermostat for MGE compatibility plus 15-minute heat and cool verification before sign-off.